Ride_Slow2004
Northwest
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Joined: 02/02/2005
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feduke wrote:Ride_Slow2004 wrote:Interesting. I like to hear about different bikes. My Ultra is my do everything, but lately has been just a commuter. Did go by Eastside, to look at the NOS bikes, think it was the Rocket, windshield and bags, pretty good price, but the same reason I stay with the Harley has been what you are facing with parts. I could be anywhere in the country, and get parts for my bike, if not in stock, probably a day away. I had Girling hydraulics on an old International, was down for 3 months, waiting for parts from the auld sod.
This bike is my 4th Triumph and this is the first parts problem I have had. I have noticed with Triumphs that they don't often need "parts" other than typical maintenance stuff which is always available. I've had Harleys too and generally had a larger concern about parts availability than with Triumph. Please don't take that as a shot at Harley. I like them. But my honest observation is that there are more maintenance issues than with Triumph. Maybe this issue is simply because it is a brand new bike.
Not at all, more an observation based on your experiences. I also really liked the Moto Guzzi Norge, but again, as reliable as the bike may be, not every big city has someone that can work on those. Another bike I really looked at, was the new Concours, but they seem to be going thru tires pretty quickly, and even though I change my own, having to do it every 5 to 8 thousand, vs. every 12 to 20 thousand, is a big difference.
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"If people concentrated on the really important things in life, there'd be a shortage of fishing poles."
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Alex the Dog
Buena Vista, CO
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I looked hard at the new Concours also, but didn't bite. I have two friends that have Connies and are quite satisfied with them, but it's a bike that seems to lack any soul for me.
The same goes for a Goldwing. Besides, I'm not into perfectly matching riding outfits for me and my wife, and that is a Goldwing requirement. Hah! (sorry, I couldn't resist).
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Blatherbeard
Austin Tx
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Alex the Dog wrote:
The same goes for a Goldwing. Besides, I'm not into perfectly matching riding outfits for me and my wife, and that is a Goldwing requirement. Hah! (sorry, I couldn't resist).
lol, im with you on that one.
I dont care if its Harley Clothing or Honda, if my wife wears what im wearing, im changing my shirt.  (and i refuse to wear Harley clothing while riding a Vulcan lol)
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THEBurninator
Washburn, MO
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Almost makes me think that you are dealing with a bad dealership. I've never had issues getting parts for my Triumphs even when they were first model year bikes. Admittedly, I haven't needed much, but I did have to replace the brake pedal on my Speed Triple after dropping it in the driveway after only 800 miles.
What really bothers me is you say Triumph itself can't tell you why parts are so slow. Have you actually contacted the company and not been satisified? I'd almost call another local dealer and see if they can get the parts faster.
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feduke
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THEBurninator wrote:Almost makes me think that you are dealing with a bad dealership. I've never had issues getting parts for my Triumphs even when they were first model year bikes. Admittedly, I haven't needed much, but I did have to replace the brake pedal on my Speed Triple after dropping it in the driveway after only 800 miles.
What really bothers me is you say Triumph itself can't tell you why parts are so slow. Have you actually contacted the company and not been satisified? I'd almost call another local dealer and see if they can get the parts faster.
If you read back you will see this is a major problem for everyone right now. I've seen not only my backorders but many others the dealer(s) is/are waiting for. Yes I've contacted dealers all over the country and even the UK. They are all having the same problem.
Standard maintenance parts are no problem, but anything other than that, don't hold your breath. It took over 3 months just to get a replacement mirror and clutch lever. The windshield (standard height roadster model) is going on 5 months. No, I didn't fly off the handle without finding out exactly where the problem lies. Many great improvements have been made at Triumph. Parts availabliity is not one of them.
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Alex the Dog
Buena Vista, CO
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Hey Blatherbeard, I was wearing Harley t-shirts 20 years before I even had a Harley. I'd just say to my Honda riding friends "Some day..."
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Blatherbeard
Austin Tx
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If i could find a 1996 Heritage Softail, id consider a Harley, but so far, for the money i just havent found too many i've fallen in love with as much as my Vulcan 1500 classic. (looks wise)
Probably why i like the vulcan so much, its a pretty close copy lol
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THEBurninator
Washburn, MO
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Joined: 08/11/2003
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feduke wrote:THEBurninator wrote:Almost makes me think that you are dealing with a bad dealership. I've never had issues getting parts for my Triumphs even when they were first model year bikes. Admittedly, I haven't needed much, but I did have to replace the brake pedal on my Speed Triple after dropping it in the driveway after only 800 miles.
What really bothers me is you say Triumph itself can't tell you why parts are so slow. Have you actually contacted the company and not been satisified? I'd almost call another local dealer and see if they can get the parts faster.
If you read back you will see this is a major problem for everyone right now. I've seen not only my backorders but many others the dealer(s) is/are waiting for. Yes I've contacted dealers all over the country and even the UK. They are all having the same problem.
Standard maintenance parts are no problem, but anything other than that, don't hold your breath. It took over 3 months just to get a replacement mirror and clutch lever. The windshield (standard height roadster model) is going on 5 months. No, I didn't fly off the handle without finding out exactly where the problem lies. Many great improvements have been made at Triumph. Parts availabliity is not one of them.
That's terrible news. I've been reading the Triumph's sales have been steadily increasing over the last few years. I took this as a positive thing, but maybe they have overextended themselves and can't keep up with demand for parts now.
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howsit2003
J'ville,Florida
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ha....I had problems getting parts back in 1971....when I still had a 650 cc Triumph Bonneville.....some things nevah change.... :-)
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howsit2003
J'ville,Florida
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...ironically...my friend's son has a Bonneville ( not sure what yr ) but here in the J'ville area, there is an indy that works on foreign bikes, and when I went to his shop, it was awesome...he had parts in there for every friggin' imported bike you could think off....was able to breathe life back into that old Bonneville..
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